Blue Stream Fiber Progress Update

Owners,

Blue Stream Fiber is making good progress. On September 3, 2024, they started to activate the owners that are acting as Beta testers and some others. They have 41 units completed and have 49 more requests and pending with a confirmation date for the installation. The reaction is very positive, for ease of installation and use, performance level is great. There is also an APP for smart phones where you will be able to monitor performance of the system and do some trouble shooting.

Some that were previously on a 1,000Mbs are now trying with 300Mbs saying they will try and if not sufficient then they will upgrade, which can always be done.

Waterside and Blue Stream Fiber discussed the current registration process and so far, did not manage to agree on a process to accelerate registration process for the owners that do not require any additional service from Blue Stream, other than the base internet offering from Waterside, i.e. no phone line, no TV service and no additional speed (over 300 Mbs).

It is also not possible to cancel your AT&T internet service if you are using internet connection to monitor in unit camera, intelligent thermostat, water leak detection device and other functionalities till your Blue Stream is activated.

Some absentee owners have contacted either someone they know at Waterside or their caretaker and ask those people if they can perform on their behalf. Make sure you understand the requirements if you do so.

If this is your case, please call Blue Stream Fiber at 561-264-2885 press option 2,
from 9am to 5pm Monday to Friday, and simply mention your name, your unit number and tell them that you do not need any additional upgrades to the base internet offering from Waterside Village. Confirm either your date of arrival or the date your help person would be available, provide also that person’s phone number.

Make sure that upon cancellation of your AT&T service to bring your equipment to a UPS service point to drop your equipment, within 30 days of your cancellation date. That service is free except if you are over 30 days, if not you have to claim a refund, have fun.
Please register as soon as possible, owners please do so and start saving.

Andre Mongrain
President
9/9/2024